Telemarketing Outsourcing: How to Know if You’re Hiring the Right Person Right on the Spot
If you’re seeking to hire an external telemarketer, you’re obviously looking for someone to help market your products and/or service via the phone. This is definitely a smart move as long as you hire the right telemarketing outsourcing provider. You can actually know whether or not a potential telemarketer is fit for your company’s telemarketing needs. How? Keep reading to learn how.
You can determine whether or not a telemarketer you are interviewing is suitable for the task by providing answers to these questions;
How Composed is the Provider?
How clear, profound and composed is the person you’re interviewing? If a potential telemarketer is jittery, stutters and can barely speak convincingly from the onset during the interview, it’s a red signal for the quality of telemarketing service you may likely get from such provider. While this may not always be the case, it is often the case. So, think twice if this happens.
How Does the Provider answer an Open-Ended Question?
You should deliberately engage a potential third-party telemarketer in an open-ended question and see how articulated the answers would be. Bear in mind that the marketer is going to be encountering such queries in the course of this task. So, right from the beginning, find out how they will offer explanations to customers when they are hired for the task. The truth is, whatever vibes you get from the onset as you interview an outsourcing telemarketing provider is what you are likely to see play out when you eventually hire the person. So, watch out for signs that may not point to the successful outcome.
How Does the Outsourcing Provider React to a Harsh Interrogation?
Also, in order to determine right on the spot if you are about to hire the right telemarketer or not, you should deliberately wear a harsh tone at some point during the interview and see how the provider will react. As you know, some customers can be quite harsh when they need the solution right away. And, it is important that the telemarketer does not reciprocate with a harsh tone. Customers are always right no matter how rude they may sound. It is important that your telemarketer is polite regardless of a customer’s disposition.
How Well Does the Outsourcing Provider Offer Explanations?
Also, in the course of interviewing the provider, ask questions that will elicit the extensive explanation. This is a great way to measure the outsourcing vendor’s ability to offer a profound explanation for your product and/or service to both existing and potential customers.
The simple truth is, what you see is what you get when it comes to your encounter with a potential outsourcing telemarketing provider during an interview.
Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! inspires entrepreneurs to build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.
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Ani Torosyan says: 
Telemarketing Outsourcing: How to Know if You’re Hiring the Right Person Right on the Spot
If you’re seeking to hire an external telemarketer, you’re obviously looking for someone to help market your products and/or service via the phone. This is definitely a smart move as long as you hire the right telemarketing outsourcing provider. You can actually know whether or not a potential telemarketer is fit for your company’s telemarketing needs. How? Keep reading to learn how.
You can determine whether or not a telemarketer you are interviewing is suitable for the task by providing answers to these questions;
How Composed is the Provider?
How clear, profound and composed is the person you’re interviewing? If a potential telemarketer is jittery, stutters and can barely speak convincingly from the onset during the interview, it’s a red signal for the quality of telemarketing service you may likely get from such provider. While this may not always be the case, it is often the case. So, think twice if this happens.
How Does the Provider answer an Open-Ended Question?
You should deliberately engage a potential third-party telemarketer in an open-ended question and see how articulated the answers would be. Bear in mind that the marketer is going to be encountering such queries in the course of this task. So, right from the beginning, find out how they will offer explanations to customers when they are hired for the task. The truth is, whatever vibes you get from the onset as you interview an outsourcing telemarketing provider is what you are likely to see play out when you eventually hire the person. So, watch out for signs that may not point to the successful outcome.
How Does the Outsourcing Provider React to a Harsh Interrogation?
Also, in order to determine right on the spot if you are about to hire the right telemarketer or not, you should deliberately wear a harsh tone at some point during the interview and see how the provider will react. As you know, some customers can be quite harsh when they need the solution right away. And, it is important that the telemarketer does not reciprocate with a harsh tone. Customers are always right no matter how rude they may sound. It is important that your telemarketer is polite regardless of a customer’s disposition.
How Well Does the Outsourcing Provider Offer Explanations?
Also, in the course of interviewing the provider, ask questions that will elicit the extensive explanation. This is a great way to measure the outsourcing vendor’s ability to offer a profound explanation for your product and/or service to both existing and potential customers.
The simple truth is, what you see is what you get when it comes to your encounter with a potential outsourcing telemarketing provider during an interview.
Daven Michaels is a New York Times Best Selling Author and CEO of premiere global outsourcing company, 123Employee. The company employs hundreds of young bright individuals on three continents. His International event, Beyond Marketing Live! inspires entrepreneurs to build & grow their business with revolutionary new theories and systems allowing them to design the business and personal lifestyle of their dreams.
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