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BPO in Philippines


June 24th, 2008




Business process outsourcing BPO is expanding at a rapid pace and emerging as the top growing industry in Philippines. Philippines is recognized as the second largest BPO destination in Asia- Pacific. It is one of the largest Bpo service provider and is recognized by the world's recognized brands such as Procter & Gamble, AIG, Shell, J&J, JP Morgan, HSBC, Sun life, Chevron/Texaco, Time Warner, Intel, Alitalia, Navitaire, SPI Technologies, Canon Information technologies, IBM, UPS, AOL, and Citibank to name a few.

Marketing Philippines as Bpo boom destination is currently led by demand for offshore call centers. In 2006, the Philippines raked in offshore service generating revenues of $2.1 billion and moved to third place behind India and china and slightly ahead of Malaysia, to secure the number one spot. To a ..Continue reading.. »


Offshore Outsourcing Benefits and their Types


May 30th, 2008




Offshore Outsourcing Benefits and their Types

The words Offshore means relocation of business process from one country to another while Outsourcing means movement of internal business process to an external company. Offshore outsourcing means moving business processes to an external company from one country to another company, there by reducing their own domestic employment and domestic investment. The country such as United States and United Kingdom over last few years has a potential affect on increase in IT jobs like data entry, computer programming, functioning, and customer care, where offshore outsourcing has come a long way in a short time by saving time and money.

There are four basic types of offshore outsourcing

  1. ITO: Information technology outsourcing.
  2. BPO: Business process outs ..Continue reading.. »

Development and Basis for BPO


May 29th, 2008




BPO (Business process out sourcing) examines the process and deliberates back end administrative functions that are necessary to run the business to both re-engineer and outsourcer theses at the same time. It involves functions such as transaction processing, policy servicing, claims management, HR, finance and compliance to outsourcing company. These outsourcing deals involve multi-year contracts that can run into hundreds of millions of dollars .The outsourcing provider then directs these functions to agree service standards and implements guaranteed cost for task. Some of the BPO contracts call for performance-based pay outs, tying vendor payments to business performance or overall cost savings.

Business Process Offshoring involves the transfer of business tasks (medical transcription) or business processes (call centers) t ..Continue reading.. »


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